Refund policy

 

Return and Refund Policy m.

At Litlavish Boutique, we strive to ensure you're completely satisfied with your purchase. If you are not entirely satisfied with our product we will gladly refund or exchange. Below is our return and refund policy.

 Returns
- Returns are accepted within 20 days of delivery.
- Condition: Items must be in original condition with tags attached, unworn, and free of damage.
- Process: Contact us via email, call or Whatsapp with your order number and reason for return. We'll provide a return shipping label.

Refunds
- Eligibility: Refunds are issued for items returned within the specified timeframe and meeting the condition requirements.
- Method: Refunds will be issued to the original payment method.
- Timeframe: Refunds are processed within 5-7 business days of receiving the returned item.

 Exchanges
- Availability: Exchanges are available for items in stock.
- Process: Contact us via email, call or Whatsapp message to initiate an exchange.

 Damaged or Defective Items
- Reporting: Notify us within 5 days of receiving a damaged or defective item.
- Resolution: We'll provide a replacement or refund, depending on availability.

 Shipping Costs
- Responsibility: We will gladly pay for the shipping cost for the returned item provided the above requirements are met.

 Contact Us
For any questions or concerns, please contact us at admin@litlavishboutique.co.za or 082 336 6047.

### Updates
This return and refund policy is subject to change. Changes will be posted on this page.